3 Opening(s)
0 To 2.0 Year(s)
1.20 LPA TO 1.80 LPA
Job description:KRA for Front Office – Physiotherapy Clinic1. Patient Reception & Customer ServiceKRA: Ensure a welcoming, professional, and caring experience for all patients.KPIs: Patient satisfaction score (feedback forms / Google reviews).2. Appointment Management & SchedulingKRA: Efficiently handle patient appointments, cancellations, and rescheduling.KPIs: Accuracy in scheduling (% of error-free bookings).No-show / ...